Implementing Recognition Programs

Should you try Google’s famous “20% time” experiment to encourage innovation? We tried this at Duolingo years ago. It didn’t work. It wasn’t enough time for people to start meaningful projects, and very few people took advantage of it because the framework was pretty vague. I knew there had to be other ways to drive innovation at the company. So, here are 3 other initiatives we’ve tried, what we’ve learned from each, and what we're going to try next. 💡 Innovation Awards: Annual recognition for those who move the needle with boundary-pushing projects. The upside: These awards make our commitment to innovation clear, and offer a well-deserved incentive to those who have done remarkable work. The downside: It’s given to individuals, but we want to incentivize team work. What’s more, it’s not necessarily a framework for coming up with the next big thing. 💻 Hackathon: This is a good framework, and lots of companies do it. Everyone (not just engineers) can take two days to collaborate on and present anything that excites them, as long as it advances our mission or addresses a key business need. The upside: Some of our biggest features grew out of hackathon projects, from the Duolingo English Test (born at our first hackathon in 2013) to our avatar builder. The downside: Other than the time/resource constraint, projects rarely align with our current priorities. The ones that take off hit the elusive combo of right time + a problem that no other team could tackle. 💥 Special Projects: Knowing that ideal equation, we started a new program for fostering innovation, playfully dubbed DARPA (Duolingo Advanced Research Project Agency). The idea: anyone can pitch an idea at any time. If they get consensus on it and if it’s not in the purview of another team, a cross-functional group is formed to bring the project to fruition. The most creative work tends to happen when a problem is not in the clear purview of a particular team; this program creates a path for bringing these kinds of interdisciplinary ideas to life. Our Duo and Lily mascot suits (featured often on our social accounts) came from this, as did our Duo plushie and the merch store. (And if this photo doesn't show why we needed to innovate for new suits, I don't know what will!) The biggest challenge: figuring out how to transition ownership of a successful project after the strike team’s work is done. 👀 What’s next? We’re working on a program that proactively identifies big picture, unassigned problems that we haven’t figured out yet and then incentivizes people to create proposals for solving them. How that will work is still to be determined, but we know there is a lot of fertile ground for it to take root. How does your company create an environment of creativity that encourages true innovation? I'm interested to hear what's worked for you, so please feel free to share in the comments! #duolingo #innovation #hackathon #creativity #bigideas

People don’t quit jobs. They quit feeling invisible. A 2023 Gallup study found that employees who feel meaningfully recognized are 4x more likely to be engaged and 45% less likely to leave their organization. Recognition doesn’t need to be grand - it just needs to be felt. Most people aren’t looking for applause. They’re looking to feel acknowledged. Appreciated. Visible. Here are 8 simple ways leaders, managers - and honestly, all of us - can help people feel seen in everyday moments: ✅ 1. Personalize Your Feedback Instead of “Great job,” say: “The way you structured that deck made the insights really clear - that’s a strength.” ✅ 2. Recognize in Public, Appreciate in Private Mention someone’s contribution in a meeting, then follow up afterward with a quiet “Thank you - that really helped us move forward.” ✅ 3. Use Eye Contact + Reflective Listening Put down the phone. Look up. Say, “What I’m hearing is… Does that feel accurate?” That moment of attunement builds trust fast. ✅ 4. Acknowledge Effort, Not Just Output Try: “I know how much work went into this. That focus really showed.” It honors the process, not just the result. ✅ 5. Follow Up on a Personal Detail Ask: “How did your son’s first day of school go?” “You mentioned that big pitch - how did it land?” This tells people you actually care, not just remember. ✅ 6. Celebrate Progress Over Perfection Say: “You’ve grown so much in how you handle pushback. That’s real evolution.” People want to know they’re moving forward - not just being judged on performance. ✅ 7. Quote Them Back to Themselves Use someone’s words to support an idea in a meeting. “Like you said last week, Priya - clarity builds trust. That’s exactly what this approach does.” It shows you heard them - and value their thinking. ✅ 8. Ask for Their Perspective Before Making a Decision Invite them in: “Before I move forward on this, I’d love your take - what do you see that I might be missing?” That’s not flattery. That’s inclusion. Want your team to go beyond the bare minimum? Start by making them feel like they matter. Consciously. People show up fully when they feel fully seen. 🔁 Repost to help create compassionate workplaces. 🔔 Follow Bhavna Toor for more on conscious leadership.

Want to know Google’s secret to employee motivation? It’s so simple, any founder can start using it today: At Google, I’ve seen firsthand how recognition fuels engagement, collaboration, and retention. And surprisingly, it doesn’t take much—just a simple system called Peer Bonus. Here’s how it works: STEP 1 — Nomination Anyone can nominate a colleague for going beyond their core role. STEP 2 — Reward It comes with a small financial reward, but the real power is in public appreciation—managers, teams, and leadership see the impact. STEP 3 — Magic happens A ripple effect starts—when people feel valued, they contribute more. I’ve seen this in action countless times. A Googler helps another team solve a problem outside their immediate scope. Their contribution gets recognized with a peer bonus. Soon, others step up to do the same. Recognition becomes a habit, and collaboration follows. Why this matters (beyond Google): ✔ Motivation thrives on appreciation When people feel valued, they don’t wait to be told to go the extra mile, they just do it. ✔ Recognition builds culture No expensive perks required. Just a commitment to making great work visible. ✔ Startups can do this today No need for a formal system. A quick shoutout at a weekly meeting or a Slack highlight can have the same effect. 3 ways founders can build a culture of recognition: 1 — Start every meeting with a shoutout Take 2 minutes to acknowledge great work from the past week. It sets the tone for a culture of appreciation. 2 — Make recognition public Whether it's a Slack message, an email, or a team-wide announcement, make sure others see and celebrate contributions. 3 — Give specific feedback Don’t just say “Great job!” Be specific: “Avi helped us achieve X by doing Y. The total impact was Z.” Founders: How do you make sure your team feels seen and valued? #LifeAtGoogle

Your employees aren't leaving your company—they're escaping how you make them feel. Why do leaders face record-high turnover rates? Because they believe respect is simply saying "please" and "thank you." Here's my approach to help you create a culture of genuine respect: The reality is, respect isn't just about courtesy—it's about how you make people feel valued in everyday interactions. The secret lies in consistent, meaningful recognition at all levels. Benefits of this approach include: - Lower turnover rates - Increased productivity - Higher innovation - Stronger team cohesion - Better company reputation By adopting a respect-first culture, you eliminate toxic workplace behaviors and unlock your team's full potential. Here's how to think about it: - Respect isn't hierarchical - Everyone deserves equal acknowledgment - Small actions compound over time - Recognition must be specific and authentic So when you plan your leadership approach, here are 7 things to consider: → Treat everyone equally Greet and acknowledge all employees daily, from interns to executives. → Foster open dialogue Hold monthly town halls where employees can voice concerns without fear. → Model respect from the top Publicly recognize contributions from all levels. → Invest in emotional intelligence Offer workshops on active listening, empathy, and conflict resolution. → Recognize all contributions Implement a "Hidden Hero" program to spotlight unnoticed hard work. → Promote inclusivity Create resource groups that give everyone a voice. → Encourage feedback from all levels Use 360-degree reviews to ensure everyone has input in workplace culture. Here's an example: Instead of only recognizing executive wins, try this: - Celebrate victories at every level - Make appreciation specific and timely - Ensure recognition is equitable across departments - Create systems for peer-to-peer acknowledgment - Listen genuinely when concerns are raised Remember: People don't quit companies—they quit cultures where they feel invisible. 🔄 REPOST to help others create more respectful workplaces. ➕ Follow me for more insights on building high-performance teams.

Think about the last time someone brought up a detail you'd mentioned weeks ago, like your weekend hiking trip or your daughter's recital. That spark of recognition that makes you feel valued. New research from the University of Aberdeen reveals something we intuitively know but rarely leverage in our professional relationships: demonstrating that you remember specific details someone shared with you is just as effective at making them feel important as explicitly saying "Your thoughts matter." We have this powerful relationship tool right at our fingertips which we use with ease in our personal connections, yet we often forget to use it professionally. When we reference past conversations, we're saying "what you shared mattered enough for me to remember"—and that message resonates deeply. Here are seven moments when flexing your memory muscle transforms professional relationships: 1. When giving constructive feedback: "Remember when you mentioned wanting to develop presentation skills after that March client meeting? Here's how this project could help..." 2. During performance reviews: "You shared six months ago that you wanted more cross-functional collaboration. I've noticed how you've actively sought those opportunities..." 3. When offering support: "I know your team was struggling with that software implementation. How did the training session go?" 4. During follow-ups: "Last time we talked, you were considering that leadership course. Did you enroll?" 5. When delegating: "This reminds me of that process improvement idea you pitched in January. Want to take the lead?" 6. During check-ins: "How's your son's soccer season? Last time they were heading into playoffs." 7. When introducing colleagues: "Sarah, meet Tom. He shares your passion for making sourdough!" But what if your memory feels like Swiss cheese? (Asking for myself at 53!) The good news is you don't need perfect recall. Try jotting down a quick note after meaningful conversations in your phone, calendar, or CRM. Even a simple "mentioned daughter's graduation" can transform your next interaction. The effort to remember matters as much as the remembering itself. Here are the key takeaways: *Memory displays equal explicit value statements in making people feel appreciated *We underuse this strategy professionally while using it naturally in personal contexts *Small remembered details create big emotional connections *Perfect memory isn't required (phew!); notes and systems work just as well Your memory (with a little help) might just be your most underused relationship-building superpower. #relationships #coaching #leadership

69% of employees say they’d work harder if their efforts were better recognised. Yet, how many managers actually see their people? Last week, I met an old teammate and was reminded of a project that went south and how he helped get it back on track. And he said- Boss, you never recognised that effort. I felt a knot in my stomach and said… I’m sorry. I used to be the “quiet first-time manager”. The one who nodded in meetings assumed people knew I appreciated them. Now I have realised: recognition isn’t optional. It’s oxygen. Here’s what actually boosts morale, and what I wish I’d known as a first-time manager: 1) 𝐍𝐚𝐦𝐞 𝐢𝐭, 𝐝𝐨𝐧’𝐭 𝐣𝐮𝐬𝐭 𝐧𝐨𝐝 𝐢𝐭. ↳ Call out the specific action, not just “great work.” 2) 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞 𝐬𝐦𝐚𝐥𝐥 𝐰𝐢𝐧𝐬 𝐥𝐨𝐮𝐝𝐥𝐲. ↳ A tiny success is the building block of confidence. 3) 𝐏𝐞𝐞𝐫-𝐭𝐨-𝐩𝐞𝐞𝐫 𝐚𝐩𝐩𝐥𝐚𝐮𝐬𝐞. ↳ Let teammates recognise each other, magic happens. 4) 𝐖𝐫𝐢𝐭𝐞 𝐢𝐭 𝐝𝐨𝐰𝐧. ↳ An email or note lasts longer than a fleeting verbal compliment. 5) 𝐌𝐚𝐤𝐞 𝐢𝐭 𝐭𝐢𝐦𝐞𝐥𝐲. ↳ Praise delayed is praise denied. 6) 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 𝐢𝐭 𝐭𝐨 𝐩𝐮𝐫𝐩𝐨𝐬𝐞. ↳ Show why the effort matters, not just that it matters. 7) 𝐀𝐬𝐤 𝐭𝐡𝐞𝐦 𝐰𝐡𝐚𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬. ↳ Recognition is personal; find their language. Yes, I sometimes forget all of these things, but I am more cautious now. 💡 The truth: It’s about feeling seen. So today, pause. Notice. Say it. Acknowledge. It costs nothing, but it might just change everything. Watch someone’s face light up. ---------------- Have a Joyful Weekend Thanks, Jayant

𝑻𝒉𝒓𝒆𝒆 𝒕𝒚𝒑𝒆𝒔 𝒐𝒇 𝒍𝒆𝒂𝒅𝒆𝒓𝒔 𝒘𝒊𝒍𝒍 𝒓𝒆𝒂𝒅 𝒕𝒉𝒊𝒔. 𝑶𝒏𝒍𝒚 𝒐𝒏𝒆 𝒘𝒊𝒍𝒍 𝒎𝒂𝒔𝒕𝒆𝒓 𝒓𝒆𝒄𝒐𝒈𝒏𝒊𝒕𝒊𝒐𝒏 𝒕𝒐 𝒖𝒏𝒍𝒐𝒄𝒌 𝒕𝒆𝒂𝒎 𝒍𝒐𝒚𝒂𝒍𝒕𝒚. 𝑻𝒉𝒆 𝑮𝒆𝒏𝒆𝒓𝒊𝒄 𝑷𝒓𝒂𝒊𝒔𝒆𝒓 → Drops "Great job!" emails. No specifics. No impact. → Team feels unseen. Motivation flatlines. → 𝘍𝘪𝘹: Give specifics - “Your data dive yesterday uncovered the risk we avoided. That saved us weeks." 𝑻𝒉𝒆 𝑺𝒑𝒐𝒕𝒍𝒊𝒈𝒉𝒕 𝑯𝒐𝒈 → Takes credit publicly. Praises privately (maybe). → Top talent starts updating their LinkedIn profile. → 𝘍𝘪𝘹: Tag them first—"Thanks to [Name]'s insight, we pivoted before the deadline." Here's what happened when a manager did neither: His top performer quit. Not for more money. For feeling invisible. "I delivered results. He took credit. I was done being his ghost writer." 𝑻𝒉𝒆 𝑹𝒆𝒄𝒐𝒈𝒏𝒊𝒕𝒊𝒐𝒏 𝑨𝒓𝒄𝒉𝒊𝒕𝒆𝒄𝒕 (You?) → Builds systems: Weekly wins in standups. Peer shoutouts. Milestone celebrations. → Result? 2x retention. Innovation surges. → 𝘛𝘩𝘦 𝘴𝘪𝘮𝘱𝘭𝘦𝘴𝘵 𝘴𝘺𝘴𝘵𝘦𝘮: Name one person's contribution every day - Out loud, With specifics. 𝑻𝒉𝒆 𝒕𝒓𝒖𝒕𝒉: Generic praise is noise. Specific recognition is signal. People don't leave because you didn't recognize them. They leave because you made them invisible. 𝑹𝒆𝒇𝒍𝒆𝒄𝒕: → Who on your team deserves specific recognition today—and what exactly will you say? → Which type are you today—and who will know you've shifted by tomorrow? Next week: 𝑮𝒓𝒐𝒘𝒕𝒉 𝑴𝒊𝒏𝒅𝒔𝒆𝒕 — fostering learning that sticks. 𝘗.𝘚. 𝘞𝘢𝘯𝘵 𝘮𝘰𝘯𝘵𝘩𝘭𝘺 𝘳𝘦𝘧𝘭𝘦𝘤𝘵𝘪𝘰𝘯𝘴? → Subscribe on LinkedIn 𝑻𝒉𝒆 𝑰𝒏𝒏𝒆𝒓 𝑬𝒅𝒈𝒆 https://lnkd.in/gi-u8ndJ #TheInnerEdge #Recognition #LeadershipCoaching #ExecutiveDevelopment

𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧 𝐈𝐬 𝐍𝐎𝐓 𝐚 𝐍𝐢𝐜𝐞-𝐭𝐨-𝐇𝐚𝐯𝐞 Many leaders still think of recognition as a soft, optional thing. A “nice-to-have” once the real work is done. But here’s the truth: Recognition is a 𝗱𝗿𝗶𝘃𝗲𝗿 𝗼𝗳 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲.   And a 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗹𝗲𝘃𝗲𝗿.     And a 𝗰𝘂𝗹𝘁𝘂𝗿𝗲-𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝘁𝗼𝗼𝗹. When people consistently do good work and it goes unnoticed, this is what happens: They disengage They stop going the extra mile Or worse — they leave Not because they need praise. But because they need to know 𝐭𝐡𝐞𝐢𝐫 𝐜𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧 𝐦𝐚𝐭𝐭𝐞𝐫𝐬. And they need to know what they should keep doing to perform even more. 💡 What gets recognised gets repeated. What gets ignored disappears. 𝐒𝐨 𝐡𝐨𝐰 𝐝𝐨 𝐲𝐨𝐮 𝐝𝐨 𝐫𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧 𝐰𝐞𝐥𝐥? ✅ 𝗕𝗲 𝘁𝗶𝗺𝗲𝗹𝘆 Recognition delayed is recognition forgotten and denied. Don’t wait for the performance review: Say it when you see it! ✅ 𝗕𝗲 𝘀𝗽𝗲𝗰𝗶𝗳𝗶𝗰 “Great job” is nice, but “The way you led that unhappy client call with calm and clarity was very professional and effective” is meaningful. And it will encourage them to do the same, again and again. ✅ 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘀𝗲 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿𝘀, 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀 Especially when effort was high and results were impacted by external factors. People need to feel seen for HOW they showed up, not just what they delivered. ✅ 𝗠𝗮𝗸𝗲 𝗶𝘁 𝗮𝘂𝘁𝗵𝗲𝗻𝘁𝗶𝗰, 𝗻𝗼𝘁 𝗮 𝗰𝗵𝗲𝗰𝗸-𝘁𝗵𝗲-𝗯𝗼𝘅 𝗲𝘅𝗲𝗿𝗰𝗶𝘀𝗲 Recognition only works if it’s sincere. Trying to “spread it evenly” so everyone gets their turn (like in those dreaded employee of the month awards) doesn’t make it fair. It makes it meaningless! People don’t want recognition for the sake of it. They want to feel seen — for something real, something they genuinely did well. Want to build a culture where people care? Start by showing them that 𝘆𝗼𝘂 𝗰𝗮𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝘄𝗵𝗮𝘁 𝘁𝗵𝗲𝘆 𝗱𝗼! #PeopleStrategy #LeadershipTips #Recognition #PeopleDevelopment #Startups #ScalingTeams #CultureMatters

Picture walking into your favorite coffee shop, a new boutique, or a busy hotel lobby. Who welcomes you? Who keeps things running smoothly & ensures you receive excellent service? 𝗙𝗿𝗼𝗻𝘁𝗹𝗶𝗻𝗲 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 𝗮𝗿𝗲 𝘁𝗵𝗲 𝗵𝗲𝗮𝗿𝘁𝗯𝗲𝗮𝘁 𝗼𝗳 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀, 𝘆𝗲𝘁 𝘁𝗵𝗲𝗶𝗿 𝗵𝗮𝗿𝗱 𝘄𝗼𝗿𝗸 𝗼𝗳𝘁𝗲𝗻 𝗴𝗼𝗲𝘀 𝘂𝗻𝗻𝗼𝘁𝗶𝗰𝗲𝗱. 𝗕𝘂𝘁 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘇𝗲𝗱 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 𝗮𝗿𝗲 𝗺𝗼𝗿𝗲 𝗲𝗻𝗴𝗮𝗴𝗲𝗱 & 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗲. 𝗙���𝗹𝗹 𝘀𝘁𝗼𝗽. The connection is undeniable. Gallup polling shows that 73% of workers are less likely to feel burned out when their employers recognize & care about them. And 26% of frontline workers say a lack of recognition negatively impacts their productivity. For businesses that depend on frontline workers, recognition isn’t just a nice-to-have - it’s a performance driver. ❌ Unfortunately, frontline workers often don’t receive the same recognition as office-based employees. ❌ With limited face-to-face time with managers & HR, their contributions can be overlooked in traditional recognition programs. ✅ Working in fast-paced, high-pressure environments, they need a recognition approach that’s immediate, relevant & impactful. Anyway, let’s get to the point. 𝟰 𝘄𝗮𝘆𝘀 𝘁𝗼 𝗺𝗮𝗸𝗲 𝗙𝗿𝗼𝗻𝘁𝗹𝗶𝗻𝗲 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗺𝗼𝗿𝗲 𝗺𝗲𝗮𝗻𝗶𝗻𝗴𝗳𝘂𝗹: 1️⃣ Celebrate achievements in real time  Recognition should be immediate & visible. Call it out as it happens. Practical Tip: Equip managers with a tool like Beekeeper that makes it easy to spotlight accomplishments in team chats, newsletters & company-wide announcements - all from a single mobile app embedded in the frontline worker’s flow of work. 2️⃣ Encourage peer-to-peer recognition  Create a peer recognition program where employees can nominate colleagues for going above & beyond with instant recognition posts on your Employee App. 3️⃣ Tailor rewards to individual preferences  Not all employees want the same type of recognition. While some value financial incentives, others prefer additional time off or career development opportunities. Practical Tip: Integrating Beekeeper with a rewards platform like Snappy or Bucketlist Rewards, managers can instantly deliver personalized rewards to employees, all with just a few clicks. 4️⃣ Make recognition part of everyday conversations Practical Tip: Implement monthly or quarterly recognition initiatives, such as “Frontline MVP” awards or milestone celebrations. Small, frequent acts of appreciation have even greater influence than one-time ceremonies that could feel scripted or lack authenticity. Recognition isn’t just a feel-good gesture - it’s the key to higher engagement, stronger retention, & better performance of your frontline sheroes & heroes. A culture of recognition starts today. ➡️ 𝙒𝙝𝙤 𝙖𝙧𝙚 𝙮𝙤𝙪 𝙜𝙤𝙞𝙣𝙜 𝙩𝙤 𝙧𝙚𝙘𝙤𝙜𝙣𝙞𝙯𝙚 𝙩𝙤𝙙𝙖𝙮? 🍯

How to Make Your Team Feel Truly Valued and Appreciated In today’s fast-paced world, recognizing your team’s efforts is no longer optional—it’s essential. When people feel valued, they’re more engaged, motivated, and productive, fueling a workplace culture where everyone thrives Recognition works best when it’s specific. A vague “Good job” might feel empty, but something like, “Your detailed planning ensured the Smith project exceeded expectations,” connects their effort to real outcomes, showing them their work matters. Tie praise to results, whether it’s improved customer satisfaction, cost savings, or innovative problem-solving. Not everyone enjoys the same type of recognition. While some appreciate public shoutouts in meetings, others prefer private words of gratitude or a thoughtful note. Knowing how each team member prefers to be acknowledged ensures your appreciation feels personal and meaningful. Recognition isn’t just for leaders—encourage peers to celebrate each other, creating an environment where appreciation is a shared responsibility. Small moments of acknowledgment between team members foster camaraderie and make the workplace more inclusive. As a leader, you can set the tone by celebrating wins, big or small, and making recognition part of the daily rhythm. Timeliness and authenticity are key. Acknowledging efforts soon after they happen makes your appreciation feel genuine, and consistency builds trust over time. Even with constraints like tight budgets, small yet sincere gestures—like a team-wide email or a simple “thank you” in the moment—can have a lasting impact. Finally, keep evolving. Ask your team how they want to be recognized and adapt your approach based on their feedback. A willingness to listen and improve shows that you value not just their work, but their experiences too. When recognition is intentional and authentic, it boosts morale, builds trust, and fosters a workplace where people feel motivated and valued—a small effort with big rewards. #nyraleadershipconsulting