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The city's Residential and Commercial Complaint and Referral division is responsible for investigating property code violations, including those with commercial buildings, and single-family residences.

The city also has a Contract Nuisance Abatement Division, which handles open, vacant, abandoned, and vandalized buildings under a process known as Vacant Building Abatement. The process involves declaring properties a nuisance and/or hazard after a public hearing.

If property owners fail to comply with an order issued by the city to clean, secure, rehabilitate or demolish buildings, the city's VBA steps in for abatement work -- cleaning, security and possibly demolishing a building through a contract that's awarded annually to contractors.

Reports also can be made via the city's 311 Call Center.