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Hospitality workers wait in line to apply for unemployment benefits at the outset of the COVID-19 pandemic in March 2020.
Marcio Jose Sanchez/AP
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Annie Lowrey explores the administrative burdens people face applying for government benefits. It's not just about wasted time: "When the government treats us like this, we don't trust it," she says.
Hospitality workers wait in line to apply for unemployment benefits at the outset of the COVID-19 pandemic in March 2020.
Marcio Jose Sanchez/AP
hide caption
