FMOS successfully concluded its Annual Members Engagement Sessions 2026 with Members from Banking, Islamic Banking, and Payment Systems, Conventional Insurance and Takaful, as well as Capital Market on 23, 24, and 29 September 2026. We would like to express our sincere appreciation to all our Members and industry associations for their support and participation in making these sessions a success. We hope the sessions were beneficial and informative for all our Members and provided a valuable platform for engagement and knowledge sharing. We look forward to our continued collaboration and engagement with our Members and industry associations in the future.
Financial Markets Ombudsman Service (FMOS)
Financial Services
Kuala Lumpur, Wilayah Persekutuan 859 followers
Resolving Disputes, Maintaining Trust.
About us
The Financial Markets Ombudsman Service (FMOS) was established on 1 January 2025 through the consolidation of the Ombudsman for Financial Services (OFS) and the Securities Industry Dispute Resolution Center (SIDREC). FMOS is appointed by Bank Negara Malaysia and the Securities Commission Malaysia to provide dispute resolution services to financial consumers and investors. FMOS is an independent, impartial and accessible platform that resolves financial and capital market disputes involving direct financial losses. The services of FMOS are free for financial consumers and investors. Our service is FREE for financial consumers and investors. Our Vision To be recognised as the trusted, independent, and accessible one-stop avenue for fair and effective financial market dispute resolution, fostering public confidence and integrity in the industry. Our Mission: We are committed to providing an independent, trusted, and efficient dispute resolution service for financial market consumers and service providers. Through our impartial and specialised platform, we strive to enhance public confidence in the financial market by delivering accessible, fair, and effective alternative dispute resolution services. FMOS strives to provide effective and prompt dispute resolution by observing the 6 principles that underpin the FMOS’ operations: 1. Independence 2. Fairness and Impartiality 3. Accessibility 4. Accountability 5. Transparency 6. Effectiveness Visit our website to learn more at http://www.fmos.org.my/ For financial enquiries/disputes, call 03-2272 2811
- Website
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http://www.fmos.org.my
External link for Financial Markets Ombudsman Service (FMOS)
- Industry
- Financial Services
- Company size
- 51-200 employees
- Headquarters
- Kuala Lumpur, Wilayah Persekutuan
- Type
- Nonprofit
- Founded
- 2004
- Specialties
- Financial Service Dispute Resolution, mediation, Adjudication, and Alternative Dispute Resolution
Employees at Financial Markets Ombudsman Service (FMOS)
View 42 employees at Financial Markets Ombudsman Service (FMOS)
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Locations
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Primary
Get directions
Level 14, Main Block Menara Takaful Malaysia No. 4, Jalan Sultan Sulaiman 50000 Kuala Lumpur.
Kuala Lumpur, Wilayah Persekutuan 5000, MY
Updates
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FMOS FAKE FB PAGE ALERT! Please be aware of a fake Facebook page impersonating the official Financial Markets Ombudsman Service (FMOS) Facebook page. Please do not engage with, respond to, or share any personal or financial information with the fake account. For official updates and information, please follow our verified FMOS social media channels. Stay alert and help us spread the word.
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FMOS welcomes applications from qualified candidates. Submit your resume to career@fmos.org.my. Visit fmos.org.my/en/career to learn more.
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As Malaysians, we celebrate the diversity, unity and shared spirit that bring us together. Selamat Hari Malaysia from all of us at FMOS. ......................... Sebagai rakyat Malaysia, kita meraikan kepelbagaian, perpaduan dan semangat kebersamaan yang menyatukan kita. Selamat Hari Malaysia daripada kami di FMOS.
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Investing always carries risk, but you shouldn't lose money to misunderstood disclosures, unread terms, or technical glitches. We’ve broken down 4 real-world cases from FMOS to highlight costly mistakes investors make and how to avoid them. Read our latest article for the golden rules of investment protection and how to seek free redress here: https://lnkd.in/gJd4JG3Z
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FMOS was pleased to be part of the InvestSmart® x Bursa Marketplace Fair 2026 held on 5 - 6 September 2026 at Pavilion Bukit Jalil Exhibition Centre. Thank you to everyone who visited the FMOS booth and joined our talk, “FMOS: One-Stop Dispute Resolution Avenue”. It was great connecting with you and sharing more about FMOS and how we help resolve disputes in the financial and capital markets. #FMOS #disputeresolution #financialconsumers #investors #Ombudsman #mediation
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FMOS would like to announce the retirement of Tan Sri Dato’ Sri Zaleha binti Zahari as Deputy Chairman from its Board of Directors. FMOS extends its sincere gratitude for her invaluable contributions and dedicated service to the Board and wishes her all the best in her retirement. Thank you, Tan Sri Dato’ Sri Zaleha. From all of us at FMOS.
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Catch us at the first InvestSmart x Bursa Marketplace Fair 2026, organised by the Securities Commission Malaysia and Bursa Malaysia with the theme "Smart Investing for Everyone"! Date: 5 – 6 September 2026 (Saturday – Sunday) Time: 10.00am – 9.00pm Venue: Pavilion Bukit Jalil Exhibition Centre Have a question about financial disputes? Drop by our booth at booth 312 and speak with our team to learn more about how FMOS can help. Don't miss our talk, titled FMOS: One-Stop Dispute Resolution Avenue, by our Case Manager on Sunday, 6 September 2026 from 5.15pm - 5.45pm. See you there! #FMOS #disputeresolution #financialconsumers #investors #Ombudsman #mediation
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