Robert Jenkins

Chubb just released their 2025 claims recap — and the numbers are worth paying attention to. The largest dollar losses? Wildfires. Home fires. Auto bodily injury. The most frequent claims? Collision damage. Water damage. Jewelry losses. What strikes me most is how many of these losses were preventable — or at least, could have been significantly reduced with the right coverage and risk management in place. A few trends I'm watching closely as a Private Risk Advisor: Electrical fires are the #1 cause of large home fire losses — Chubb is now offering clients a complimentary Ting fire prevention sensor + 3 years of monitoring to get ahead of this. Auto bodily injury claims are climbing, even as collision claims dipped — a signal that umbrella liability is more important than ever. Jewelry claims surged — lost items and high-value thefts are leading the charge. If your clients have significant assets to protect, this data is a conversation starter. If you work with clients who have a lot to protect, let's talk. I love this stuff. #PrivateRisk #HighNetWorth #WealthProtection #Chubb #RiskManagement #HUBInternational #QueenofInsurance

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I recently spoke with a Chief Claims Officer overseeing contents claims for a mid-sized carrier. He’s not new to this. He’s tried every contents solution on the market. Today, he’s juggling three different platforms and vendors just to get the job done: One tool for small claims Another for large losses Separate vendors, each with their own processes, for on-site work So why does it still feel so hard? As we talked, the answer became obvious. Most contents “solutions” are still built around fragmentation. No one really gets the full picture. 1. The old playbook: Outsource complexity. Send large losses to vendors. Keep small claims in-house. Accept higher LAE as the cost of doing business. Sacrifice consistency for speed. 2. The so-called modern playbook: Add more tools. Stitch together platforms. Optimize around claim size instead of claim experience. End up with siloed data, fractured workflows, and adjusters managing chaos behind the scenes. 3. The future: One unified contents experience. AI-driven valuation from live real-world inputs. Consistent workflows regardless of claim size. Transparent, defensible outcomes that adjusters can trust and policyholders can participate in. This CCO doesn’t want another tool in the mix. He wants to run the best claims organization possible. One that keeps LAE under control and delivers a great policyholder experience. He’s not alone. Every Director of Claims and Chief Claims Officer I speak with says the same thing: “We’re still searching for the right solution for contents.” The lesson? The future of personal property claims isn’t about squeezing costs by shuffling work across vendors. That might work short term but it doesn’t scale. Long term, it creates: Data silos Workflow friction Inconsistent experiences for policyholders and adjusters alike The future is about reimagining contents claims from the ground up. Using AI to make complexity invisible, so claims teams can focus on delivering exceptional service, not just closing claims. There was a time when building a faster horse was enough. Today’s policyholders want more than speed. They want clarity. Trust. And a seat at the table in their resolution. If you’re ready for a new way to handle contents claims, send me a DM. I’m happy to show you how we’re reinventing what "best-in-class" looks like in contents.

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The Gallagher Re First View shares our observations following the 4/1 renewals and looking forward to 6/1 (primarily Florida) and 7/1. Some of the highlights I found most compelling: - US Cat cedants saw risk-adjusted rate decreases of 20-25% for loss-free programs (p9). - US Per Risk cedants saw risk-adjusted rate decreases of 15-20% for loss-free programs (p9). - The softening reinsurance market is thus far unfettered by geopolitical and economic uncertainty (p3). - Supporting this trend are strong Q4 25 results, low Q1 natural catastrophe losses ($18B in 2026 vs $26B in 2025), and near-record Cat Bond issuance in Q1 2026 after a record high 2025 (p4). - For loss-free Casualty, Quota Share ceding commissions flat to +1%, XOL rates flat to -5% (p20). - Carriers benefit where they can show technical expertise feeding a strategic focus on understanding and improving Casualty result trajectory (p20). - The ILS market is increasingly competitive and creative and is running in line with record 2025 issuances (p31-36).

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