San Francisco Bay Area
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About

I am a Data Science & ML leader with 20+ years of experience in payments, commerce…

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Experience & Education

  • Shopify

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Licenses & Certifications

Volunteer Experience

  • Volunteer

    Boys and Girls Clubs of America

    - Present 11 years 8 months

    Children

  • Volunteer

    Red cross

    Health

Projects

  • Topic Modeling for Customer Complaints

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    This project involves using LDA (Latent Dirichilet Allocation) algorithm to uncover hidden topics from customer complaints data. The complaints data was obtained from the Consumer Finance Protection Bureau website (https://www.consumerfinance.gov/data-research/consumer-complaints/) with a focus on credit card products.

    Results: The model was used to categorize customer complaints into more accurate and intuitive categories, reducing rerouting of complaints and uncovering hidden themes in…

    This project involves using LDA (Latent Dirichilet Allocation) algorithm to uncover hidden topics from customer complaints data. The complaints data was obtained from the Consumer Finance Protection Bureau website (https://www.consumerfinance.gov/data-research/consumer-complaints/) with a focus on credit card products.

    Results: The model was used to categorize customer complaints into more accurate and intuitive categories, reducing rerouting of complaints and uncovering hidden themes in the data.

    Python Libraries used: Numpy, Pandas, NLTK, SpaCy, Gensim, Mallet, pyLDAvis

    See project
  • Machine Learning for Fraud Detection with SMOTE, AutoEncoders and Isolation Forest

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    Objective: To build a predictive model for detecting credit card fraud using supervised and unsupervised Machine Learning and Deep Learning algorithms.

    Data: Public dataset from Kaggle Challenge (https://www.kaggle.com/mlg-ulb/creditcardfraud). It has 284K samples and 30 independent variables.

    Algorithms: Supervised ML - Random Forest, XGBoost, LightGBM with SMOTE (Synthetic Minority Oversampling TEchniques) for handling class imbalance Deep Learning-based Methods - AutoEncoders…

    Objective: To build a predictive model for detecting credit card fraud using supervised and unsupervised Machine Learning and Deep Learning algorithms.

    Data: Public dataset from Kaggle Challenge (https://www.kaggle.com/mlg-ulb/creditcardfraud). It has 284K samples and 30 independent variables.

    Algorithms: Supervised ML - Random Forest, XGBoost, LightGBM with SMOTE (Synthetic Minority Oversampling TEchniques) for handling class imbalance Deep Learning-based Methods - AutoEncoders Unsupervised ML - Local Outlier Factor, Isolation Forest

    Conclusion: Fraud detection is one of the most interesting and complex Machine Learning problems. Typically it involves extreme class imbalance which needs to be handled by techniques such as SMOTE. Also, credit card fraud is an ever-evolving beast like Hydra! If you cut one head, 2 other heads will grow back in its place! This means a supervised learning framework does not work well because the model performance deteriorates very quickly. Unsupervised anomaly detection algorithms such as Isolation Forest show a great potential to develop a more robust fraud detection system

    See project

Honors & Awards

  • 2019 Ones to Watch Award

    CIO & the CIO Executive Council

    About the Ones to Watch Awards:
    The Ones to Watch awards spotlight rising technology leaders who have what it takes to become strategic, C-level business technology executives of tomorrow. Candidates have a track record of success, an essential blend of communication and collaboration skills and a keen understanding of business goals.

    About CIO:
    CIO focuses on attracting the highest concentration of enterprise CIOs and business technology executives with unparalleled peer insight…

    About the Ones to Watch Awards:
    The Ones to Watch awards spotlight rising technology leaders who have what it takes to become strategic, C-level business technology executives of tomorrow. Candidates have a track record of success, an essential blend of communication and collaboration skills and a keen understanding of business goals.

    About CIO:
    CIO focuses on attracting the highest concentration of enterprise CIOs and business technology executives with unparalleled peer insight and expertise on business strategy, innovation, and leadership. As organizations grow with digital transformation, CIO provides its readers with key insights on career development, including certifications, hiring practices and skills development. The award-winning CIO portfolio provides business technology leaders with analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals. More information on CIO is available at www.cio.com.

  • Loyalty360 Platinum Award for Loyalty Analytics

    Loyalty360

Languages

  • English

    Full professional proficiency

  • Hindi

    Full professional proficiency

  • Marathi

    Full professional proficiency

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