Home Shield | Tune Protect

Your home is one of the most personal investments you will make. So why not get personalised home insurance that fits your lifestyle, while enjoying great savings on your premium too.

Tune Protect understands that each person may have different needs, that’s why we developed Home Shield. A comprehensive home insurance plan that lets you customise your coverage with flexible add-ons such as protecting your smart home devices, burst pipes as well as Mortgage Loan Protection.

With Home Shield, rest assured that your home’s structure and its contents are well protected for your peace of mind.

As part of our commitment to sustainability, Tune Protect now provides a RM1,000 allowance for physical loss or damage to your solar panel system caused by fire or any other insured event.

Benefits

HOUSEOWNER (BUILDING)

Covers your residential building including garages, fixtures and fittings, walls, gates and fences around the premise.

HOUSEHOLDER (CONTENTS)

Covers your household contents and personal effects.

LANDLORD INSURANCE PACK

Protection against loss of rental income, unoccupied premise and damage to content by your tenant.

PERSONAL LIABILITY

Covers your legal liability to third parties including legal cost and expenses in respect of bodily injury and property damage.

MORTGAGE LOAN PROTECTION PACK

Covers your monthly loan installment in the event that your house is deemed temporarily uninhabitable due to insured events or the insured suffers accidental death or total permanent disablement.

HOME CARE PACK

Covers reimbursement for repair of burst pipes, loss or damage to fixtures and fittings caused by termite and more.

SMART HOME DEVICE PROTECTION PACK

Covers smart home devices due to destruction or damage caused by any accident or misfortune.

Know Your Building Cost

This Building Cost Calculator (“Calculator”) provides an estimate of the rebuilding cost of your property for evaluation purposes only, and does not guarantee the actual amount that we may agree to insure your property for.

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BROCHURE

PRODUCT DISCLOSURE SHEET

This is the sample of PDS for premium assumption:
Sum Insured RM 500,000 if your property is occupied as Private Dwelling with Buildling Conetiructiion Classification 1A (Premier Plan)

POLICY WORDING

HOW TO WITHDRAW FROM THE BANK

Member of PIDM

The benefit(s) payable under eligible certificate/policy/product is(are) protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact Tune Protect or PIDM.

Frequently Asked Questions

More questions? Read on!

1. The bank mentioned that it is compulsory to purchase from their panel of insurers otherwise they might not approve my loan. Is this true?

As a consumer, you have the right to arrange your own insurance. You may refer to the excerpt from BNM Prohibited Business Conduct below:

“As provided under the Product Transparency and Disclosure Guidelines, while the FSP may provide quotations for the insurance or takaful offered by the FSP’s panel, the financial consumer must be allowed to use the service of non-panel insurers or takaful operators if they choose to do so.”

2. What is the minimum insurance requirement from the bank and does Tune Protect Home Shield meet the requirement?

A standard cover under HouseOwner (Section 1 – Building) of Tune Protect Home Shield policy meets the bank’s requirement. It provides all basic fire named perils like Fire & Lightning, Flood, Explosion, Impact Damage, Earthquake, Theft and more, except for Subsidence & Landslide and RSMD (Riot, Strike & Malicious Damage) where you can choose to purchase with an additional premium.

3. The bank claimed that I am underinsured and wants me to get insured with their panel of insurers that will offer sufficient coverage based on loan value. What should I do?

Your current loan value might not be the reconstruction cost of the same building. In the event of loss, claim settlement will be based on the reconstruction cost of the same building. Hence, you’ll need to ensure you have an adequate Sum Insured based on the reconstruction cost.

4. My Home Insurance policy from the bank will be expired in December. When should I purchase/renew the Home Insurance from Tune Protect Home Shield?

You are advised to purchase the Home Insurance from us before your existing policy’s expiry date. In most circumstances, you can purchase our Home Insurance policy 2 months in advance and send the insurance policy to the bank.

5. I have sent Tune Protect Home Shield to the bank and yet the bank has arranged another policy for me and my account has been charged. How can I cancel the bank policy?

You need to send Tune Protect Home Shield policy to the bank and seek their acknowledgement. Subsequently, you can request for cancellation on the bank policy for a refund. You are required to follow up closely with the bank on the refund once you have sent them the email.

6. I have two Home Insurance policies. I want to cancel the bank's policy. Can I get a refund?

It is subject to the bank’s cancellation of policy condition and it may be different from case to case. The sample of self-arranged policy letter can be found here. You are required to follow up closely with the bank on the refund.

7. If I buy HouseOwner & HouseHolder, the content does not belong to the bank and yet the mortgagee clause is included in the policy. Please advise.

Insured items can be separated in the policy and the mortgagee clause is only applicable to the item where the bank has interest. In this case, the mortgagee clause shall only apply to the building and can be stated in the policy.

8. Should I state my wife’s name for Home Insurance if the house ownership is a joint name with me?

Yes, in this case, you and your wife’s name will need to be stated in the Home Insurance policy.