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Six years at Meta. First Connect. ✈️ From London to Meta HQ, Michael, a community builder on our Scaled Partnerships team — walks into the room where it all happens. From the style pavilion to product demos to the opening keynote, he captures what makes Connect special: the tech, the people, and the possibilities. 🎥 Watch his first Connect, in his own words. #LifeAtMeta #MetaConnect 

Six years at Meta, and finally experiencing Connect in person. It’s easy to focus on the technology, but seeing the people, ideas, and energy behind it is what makes events like this special.

Interesting to see Connect through an employee’s eyes rather than just through product announcements. Hi Michael, which demo or conversation changed your view of what’s coming next?

Seeing Connect through an employee’s perspective highlights that innovation is as much about the people and collaboration behind the technology as the products themselves. The energy around bringing new ideas from demos to real-world experiences is what makes events like this so interesting.

el problema de los chatbots para soporte o ventas no es si la ia responde bien o mal, es que casi todas las empresas los implementan como una pared para sacarse de encima al cliente en vez de usar la tecnología para acelerar la resolución real, y cuando el flujo se traba nadie sabe si falló el diseño de la conversación, la integración o el brief original

How do we get ACTUAL customer service when an account is erroneously disabled?

One of my biggest regrets is not learning programming. Any hope for people like us Meta?

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