📰 If you missed it: Here are the highlights from last week’s #Conversations2025 in Miami. What was your top takeaway? Chat with us in the comments. 💬⬇️ Revisit all the product updates we announced here: https://go.fb.me/qtbgn4
About us
Do more with conversations · WhatsApp Business products support businesses from large to small, see which product best fits your needs.
- Website
-
https://www.whatsapp.com/business/
External link for WhatsApp for Business
- Industry
- Telecommunications
- Company size
- 10,001+ employees
Updates
-
O WhatsApp Business Summit está chegado e o Ricardo Amorim trouxe um recado para você! Faça parte do evento online e gratuito onde você vai descobrir as tendências e soluções inovadoras que vão fazer seu negócio crescer. 🕝 28 de agosto | Início às 14h30 🎥 Transmissão ao vivo Inscreva-se aqui: https://go.fb.me/i7xj6s
-
Connecting with community 🤝 Growing your business on WhatsApp. Do you have a WhatsApp Channel for your business? Tell us more about it in the comments. ⬇️ Meta’s VP of Business Messaging Nikila Srinivasan shares two exciting new products coming to WhatsApp to help small businesses like yours. ✅ Paid Channel subscriptions ✅ Promoted Channels For more info on the new products coming to WhatsApp Business, click the link. ➡️ https://go.fb.me/xi6et8
-
In today’s world, messaging, voice calls, and automations all play a role in how businesses connect with their customers. But what really matters is letting your customers decide how they want to communicate. 📲💬✨ Keep watching as Louise Phillips, VP Customer Centres at Virgin Atlantic, and Josh Goldlust, VP Product at Genesys, share insights on why choice is key to building stronger customer relationships.
-
📣 How do you use WhatsApp Status to connect with your customers? Meta’s VP of Business Messaging Nikila Srinivasan shares all the exciting features coming to the WhatsApp updates tab, including new Status Ads to help get your business discovered. 🤩 Head here to learn more: https://go.fb.me/xi6et8
-
Whirlpool, Brazil's largest appliance manufacturer, has expanded the role of WhatsApp Business in its communication strategy, directing the platform towards direct sales and strengthening customer relationships. With this approach, Whirlpool was able to offer personalized offers and real-time support, increasing conversion rates by 5% and reducing CPA by 18%. Additionally, WhatsApp has also gained prominence in post-sales, allowing the company to maintain a closer relationship with customers. In the new episode of Conversations With, watch the exclusive interview with Stella Queiroz, Sr Manager of Growth Marketing at Whirlpool, and discover how the company is leveraging WhatsApp at the forefront of innovation in WhatsApp Business solutions. // A Whirlpool, maior fabricante de eletrodomésticos do Brasil, ampliou o papel do Whatsapp Business em sua estratégia de comunicação, direcionando a plataforma para vendas diretas e fortalecendo o relacionamento com os clientes. Com essa abordagem, a Whirlpool conseguiu oferecer ofertas personalizadas e suporte em tempo real, aumentando a taxa de conversão em 5% e reduzindo o CPA em 18%. Além disso, o WhatsApp também ganhou destaque no pós-venda, permitindo que a empresa mantivesse um relacionamento mais próximo com os clientes. No novo episódio de Conversations With, assista à entrevista exclusiva de Stella Queiroz, Sr Manager de Growth Marketing da Whirlpool, e descubra como a empresa está utilizando o WhatsApp no topo da inovação em soluções com WhatsApp Business.
-
One of our favorite conversations from #Conversations2025 with Allyson Witherspoon, Chief Marketing Officer at Nissan US. If you want to create a frictionless experience for your customers, ads that click to WhatsApp and AI tools can turbocharge your efforts.🔥 Watch til the end to learn how Nissan “run their own race” with WhatsApp Business.
-
📣 Your business deserves to be found. Now, it’s discoverable right inside WhatsApp with Ads in WhatsApp Status. Did you know, the Updates tab is where more than a 1.5 billion people go to find content from friends, organizations and businesses that matters to them? Meta’s VP of Business Messaging Nikila Srinivasan shares how Ads in WhatsApp Status can help more people connect with your business. 💚
-
Looking to build richer, deeper connections with your customers on WhatsApp? You’re not going to want to miss this news from #Conversations2025. Watch to hear what Meta’s VP of Business Messaging, Nikila Srinivasan, has to say about the latest updates coming to WhatsApp Business. ✅ 24/7 AI driven customer support ✅ Voice calling and audio features Let us know what you’re most excited about in the comments. 💬