Paytm explains on Google Play Alert, No issues with Paytm UPI, Only Recurring Payments to be Updated to New UPI handles

In what is now a developing story, payments and fintech company Paytm has clarified that Google Play’s recent notification on UPI (United Payments Interface) handle changes was incomplete and may have created confusion. The company reassured its users that there is no disruption to UPI payments on Paytm, and both consumer and merchant transactions remain uninterrupted.

The update is relevant only for recurring payments such as subscription billing. “This means that if a user was paying for YouTube Premium or Google One storage or any other recurring platform fee through Paytm UPI, they will simply need to change their old @paytm handle to the new handle linked to their respective banks. These new handles are @pthdfc, @ptaxis, @ptyes or @ptsbi,” the company noted in an official statement. For example, if a UPI ID was abcd@paytm, it will now be abcd@pthdfc. One-time UPI payments are not impacted and continue as usual.

Paytm noted that this transition is part of its migration to new UPI handles after receiving approval from the National Payments Corporation of India (NPCI) to operate as a Third Party Application Provider (TPAP). The deadline set for Paytm to complete the update for recurring mandates is 31st August 2025, which prompted Google Play to issue this alert.

Reassuring its customers, Paytm said this is a simple update to ensure uninterrupted recurring payments while all other UPI transactions on the app continue without any change.

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